Why does my Loop Circle account show "opted out," and why have I lost Loop Circle points?Updated 5 months ago
Recently, we migrated Loop Circle accounts, which required us to recalibrate active accounts. During this process, accounts that were not fully set up or actively used post-migration were temporarily marked as "opted out." This step was necessary to ensure that only active users were included in our campaigns and rewards calculations.
If you log in and see your account marked as "opted out" or notice missing points, don’t worry. We’re here to help! Simply contact our team with your details, and we’ll reset your account. Once reactivated, we’ll ensure that all your points are accurately reinstated.