Coachella

Why have Loop and Coachella joined forces?

At Loop, music is in our DNA. Our very first product was inspired by live music, proving that hearing protection can be both functional and stylish. Partnering with Coachella—a festival synonymous with self-expression and cutting-edge style—feels lik

How can Loop customers benefit from the Loop x Coachella collaboration?

For a limited time, you can get a pair of Loop x Coachella Experience 2 earplugs—a festival-inspired, limited-edition design. These exclusive earplugs reduce noise without compromising sound quality, so you can stay in the moment at your volume.

What if the Loop x Coachella Experience 2 earplugs sell out?

Once our Loop x Coachella Experience 2 gone, they’re gone! Like all our limited-edition collabs, these are available while supplies last. If you miss out, don’t worry—you can still get our classic Experience 2 earplugs in a variety of colors. Pro ti

When will the Loop x Coachella Experience 2 earplugs be available?

The Loop x Coachella Experience 2 earplugs will officially launch in March 2025, just in time for Coachella, and will be available until September 1, 2025, or while supplies last. Don’t wait—they’re a limited edition for a reason!

I bought Loop earplugs at a festival—how can I get a replacement?

If your earplugs were damaged at the festival, don’t stress! Reach out to our Customer Happiness Team, and we’ll be happy to send you a replacement, depending on stock availability. While we can’t offer refunds for festival purchases, we’ll make sure

Can I return my Loop x Coachella Experience 2 earplugs?

Our 100-day return policy applies only to purchases made on our website. If you bought your Loop x Coachella Experience 2 earplugs through Coachella’s ticket sale or at the festival, they’re not eligible for returns or refunds.

Can I cancel my pre-order of Loop x Coachella Experience 2 earplugs?

Since pre-orders were placed directly through Coachella, their terms and conditions apply, meaning these orders are non-refundable and final. We’re confident you’ll love your Loop x Coachella Experience 2 earplugs—after all, they’re stylish, function

Why can’t I find the Loop x Coachella Experience 2 earplugs on your website?

For now, our Loop x Coachella Experience 2 earplugs are exclusively available through Coachella ticket sales, giving festival-goers first access. Don’t worry—these limited-edition earplugs will be available to everyone starting March 2025. Can’t wait

When will pre-orders for Loop x Coachella Experience 2 earplugs ship?

Pre-orders made with Coachella ticket sales are expected to ship in March 2025, just in time for festival season! We’ll send you tracking info closer to the delivery date, so you can keep tabs on your order every step of the way.

What if I move before my Loop x Coachella Experience 2 pre-order arrives?

Since pre-orders were placed directly with Coachella, we’re unable to make changes to your shipping address. We recommend contacting Coachella directly to update your details and ensure your earplugs arrive at your new address.