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Points & Rewards

Where can I find all of my Loop Circle rewards and points info?

Log in to your Loop Circle account here. Once you're in, click the 'Rewards History' button to view all your current points and rewards. Please note that any points or rewards earned before September 3, 2024, won't be visible in your history, as the

Will I receive points for purchases I made prior to creating my Loop Circle account?

Only purchases made after you create your Loop Circle account will earn points. To make sure you get those points, create your account before placing an order. If you've made any purchases in the last 30 days before signing up, you can still earn tho

When will I receive my Loop Circle birthday reward?

Once you’ve added your birthday to your Loop Circle account, we’ll send your birthday points and reward directly to your email on your special day. If your birthday is within 30 days of adding it, the reward might take a little longer to arrive due t

What are the easy ways to earn points in Loop Circle?

In Loop Circle, you can earn points not only by making purchases but also by leaving product reviews, following us on social media, and referring friends. To see all the ways you can collect points, head over to the Loop Circle page for full details.

How do I write a review and receive points?

About 30 days after your order ships, we'll send you an email inviting you to leave your review for your purchase. Share your thoughts via the email, and you’ll automatically earn 100 points. Please note: You can earn points for up to two reviews per

How will I receive Loop Circle points for reviews with photos or videos?

Once your order ships, you'll receive an email inviting you to share your thoughts on your purchase. Submit a review through that email to earn 100 Loop Circle points. If you add a photo or video to your review and it gets published, you'll receive 1

How can I check my Loop Circle points balance?

To check your Loop Circle points balance, log in to your Loop account here and navigate to your order history. Your current points total will be displayed there.

Why didn’t I earn Loop Circle points on my purchase?

Ensure you're using the same email address linked to your Loop Circle account when checking out, even if you’re purchasing as a guest. If the email is correct but you're still missing points, contact us at [email protected], and we'll help r

Why's there a delay in receiving Loop Circle points for my purchase?

There’s a 30-day waiting period before Loop Circle points are awarded for purchases. This delay allows time for any potential returns (as points aren’t awarded for returned items). After this period, your points will appear in your account.

How can I redeem my Loop Circle points for discounts?

To redeem your points for discounts, log into your Loop Circle account and navigate to the 'Redeem Points' section. Here, you can exchange:AUD 10$ off for 250 pointsAUD 15$ off for 500 pointsAUD 25$ off for 750 pointsAUD 30$ off for 850 points AUD 65

Do my points ever expire?

Yes, your points expire one year from the date they are earned. Make sure to redeem your points before they expire by logging into your account and checking the 'Rewards History' section to view your current points and their expiry dates.

What happens to my membership level when I spend my points?

Your membership level will not expire or downgrade when you redeem your points. This ensures you will continue to enjoy the benefits and rewards of your current level, regardless of how many points you spend.

Can I use multiple discount coupons from my points on a single purchase?

No, discount coupons obtained through points redemption cannot be stacked. You can only use one discount coupon per transaction, and these cannot be combined with any other promotional offers or discounts.

How do I ensure I don’t lose my points?

To avoid losing your points, keep track of the expiration dates by checking the 'Rewards History' section in your Loop Circle account. Make sure to redeem your points for discounts before they expire, especially as they approach the one-year mark sin

If I return a purchase made with points, will I get my points back?

In the event of a return, points used in the purchase will be credited back to your Loop Circle account. Please note that the points will still adhere to their original expiration date.

Are there any limitations on the type of purchases I can make with my discount coupons?

Discount coupons obtained through point redemption can be used on most items, except in cases where exclusions apply, such as limited edition or special collaboration items. Details on exclusions will be provided in the terms of each specific coupon.