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Shipping

Where do you ship?

We ship to most locations around the world. To make delivery as quick as possible, your order will ship from the warehouse closest to you. We currently have locations in:. United Kingdom. Belgium. United States. Canada. Australia. When you enter your

How can I track my order?

After you place your order, you'll get a confirmation email with a tracking number within one to two business days. Just click on the tracking number, and you'll be taken straight to the tracking page.

Do you offer express shipping?

Yes! We offer express shipping to most of our destinations. Just check out the options at checkout to get all the details on delivery times and costs.

When will I receive my order?

Once you select your destination country and preferred shipping method at checkout, you’ll see an estimated delivery window, for example, 3-5 business days for standard shipping to the US. These timeframes are based on the carrier and past delivery p

Will I have to pay import fees?

Most orders don’t come with extra costs — but it depends on where you live. If you’re ordering from the EU, UK, USA, Canada, or Australia, you won’t need to worry about import fees, VAT, or GST. We’ve got that covered. If you’re ordering from another

What should I do if I haven’t received a confirmation email?

If your order went through, you should receive a confirmation email within a few minutes of checkout. It includes your order number, items, and shipping details. Can’t find it? Try this:. Still nothing? You may have mistyped your email address at che

My order arrived with something missing. What happens now?

We take great care with every order, but sometimes things don't go as planned. If your order has an issue or something is missing, please reach out with your order number. We’ll do our best to sort it out as quickly as possible.